At Diamond Transportation, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and address.
- Booking Information: Details related to transportation bookings, including pick-up and drop-off locations, travel dates, and special requests.
- Payment Information: Credit card details and billing information.
- Technical Data: IP address, browser type, operating system, and browsing history.
- Communication Records: Emails, phone calls, and other communications with our customer service team.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To process and manage your bookings and payments.
- To communicate with you regarding your bookings and provide customer support.
- To send you promotional and marketing communications, with your consent.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
4. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain conditions.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your individual browser options. If you turn cookies off, some features of our site may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We do not control, and are not responsible for, the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
6885 North Oracle Rd.
Suite F Tucson, AZ 85704
Casas Adobes
reservations@diamondtransportation.com
Headquarters: +1.877.325.1990
